HOW TO BOOK

You can make an appointment by simply calling, emailing  and (once your are a client) book online via the links above.  

Appointments are confidential and will be tailored to you goals.

You do not need a doctors referral though if you come with a Mental health care plan from your doctor your will be eligible for a rebate of $96.65 per session for up to 10 sessions per year if seeing a psychologist. 

Alternatively you may be able to claim back on your private health insurance, or utilize NDIS funding if you have this approved. Please check you policy or budget for the amount and number of sessions you can claim for.

STANDARD APPOINTMENT

Appointments with a psychologist are for 50 minutes and are charged at $225 unless other arrangements have been made for hardship or other reasons.

Appointment with our counsellor is $155.00 unless other arrangements have been made for hardship or other reasons.

Initial appointments require you to call us to book you in for the initial appointment.  If for some reason you are unable to attend your appointment, let us know as soon as possible as we require 48 hours notification to avoid cancellation fees. This helps us offer this appointment to another and avoids any preparation for your session by our clinician. Thanks for your assistance with this. 

INITIAL APPOINTMENT FOR CHILD AND FAMILY CONSULTATION OR COUPLES/RELATIONSHIP

Initial appointments for a child is for the parent only and for 50 minutes and this includes time allocated to filling in client details and other relevant questionnaires or providing details of your referral pathway. Where appropriate and possible, both parents should attend. Subsequent session will be for your child.

Initial appointments for couples will be for 80 minutes and is charged at $300, alternatively to separate appointments for each person.

The cost of the initial appointment for parents/caregivers with children is $155 to see the counselor, unless otherwise arranged. 

The Child Psychologist provides professional assessments of child, adolescent and family concerns. 

Please bring your documentation from previous relevant professionals. For children this includes teacher reports and developmental records or reports from other professionals.

CANCELLATION POLICY

Your time is valuable, and we appreciate that you recognize the value of ours as well.

Please be aware that significant time and preparation go into each session by your clinician. Unfortunately, when a session is canceled on short notice, it is often too late to fill the spot, even though another client may be in need of that time.

To avoid cancellation fees, we kindly ask that clients either reschedule, opt for a telehealth appointment, or cancel at least two business days before their scheduled appointment. Thank you for your understanding and cooperation.

To notify us of a change to your appointment, please email or call 0401 741 170. You can also cancel/reschedule the appointment in the booking confirmation email, simply click on the link.

We understand that sometimes circumstances are beyond your control; if you think you require special consideration please contact us or speak to your psychologist.

Where applicable this cancellation fee will be automatically debited from your nominated credit or debit card on the day of the cancellation.

Cancellation Period

2 Business days prior Cancellation Fee is $55 

1 Business day prior is 75% of the consultation fee

Same day or non-attendance is 100% of the consultation fee